(4.0 / 5)2004+ Ratings

Tel3 Communications Reviews

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Overall Rating

4.0
2 Reviews
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About Tel3 Communications

TEL3 is a company that offers cheap prepaid international calls. Their services are designed to be simple and efficient, allowing users to start talking and saving in 60 seconds from any phone they want. They offer a pinless international calling feature, which means users can make calls without needing to enter a pin. They also provide free iPhone and Android mobile phone apps that make calling even easier by dialing directly from the user's address book with no add-on fees.

In addition to these services, TEL3 also offers a Speed Dial feature and an online account manager where users can see their call history. Users can save on all international long-distance calls and earn up to 5% of their total spending as reward points, which equates to free minutes. They also offer a referral program where users can earn $10 worth of free minutes for every friend they refer.

TEL3 has been in business for over 17 years and is a BBB Accredited business. They also offer a 30-day money-back guarantee. However, some users have reported difficulties in reaching their customer service and issues with their account management system. Despite these issues, many users have expressed satisfaction with the services provided by TEL3.

Tel3 Communications Pros & Cons

Pros of tel3.com:

  1. Low Rates: Tel3 offers significantly low rates for international calls, with some rates as low as 1.3¢ per minute.
  2. Easy to Use: The service is straightforward and easy to understand, allowing users to start making calls immediately after purchasing credit.
  3. No Extra Fees: There are no extra fees charged, only the per-minute rate.
  4. Prepaid Amounts: Users can purchase $10, $25, $50, and $100 worth of credit.
  5. Online Account Management: Users can manage their accounts online, including real-time call details.
  6. Access Number Options: Users can choose between toll-free and local access numbers, with local access rates going up by one cent per minute.
  7. Mobile Apps: Tel3 offers free mobile apps for iPhone, Blackberry, Android, and more, making it easier to connect calls.
  8. Sub Accounts: Users can create sub-accounts for family members or multiple users, each with their own PIN and credit card options.
  9. Speed Dial Feature: Users can use speed dial numbers to make faster calls.
  10. 30-Day Money-Back Guarantee: Tel3 offers a 30-day money-back guarantee.

Cons of tel3.com:

  1. Customer Complaints: There have been customer complaints regarding service issues and login problems, with 51 complaints closed in the last 3 years.
  2. Limited International Coverage: Calls originating in certain regions like Alaska, British Virgin Islands, Guam, Hawaii, Mariana Islands, and Puerto Rico carry extra per-minute rates.
  3. BBB Rating: Tel3 is not BBB accredited and has an average customer review rating of 1/5 stars.

Overall: Tel3 is a popular choice for international calls due to its low rates and ease of use. However, it has faced some customer service issues and lacks BBB accreditation.

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Tel3 Communications Customer Reviews (2)

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Marina Kaestner
Marina Kaestner
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Feb 16, 2023
Ralph Freud
Ralph Freud
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Feb 13, 2023

Tel3 Communications Customer’s Q&A

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Tel3 Communications Features and Benefits

Here are some key features and benefits of tel3.com:

Features:

  • Refer a Friend: Users can refer friends to the service.
  • Internet Access or VOIP Service: The platform provides internet access and VOIP services.
  • Fax Sending: Users can send faxes using their account.
  • Conference Calls and Text Messages: The service allows users to make conference calls and send text messages.
  • Sub Accounts: Users can create sub accounts for family members.
  • TEL3Dialer: A feature unique to the platform.
  • Usage Review: Users can review their usage (call history) and charges.
  • Online Account Manager: A tool for managing the account online.
  • SMSavings Club: A club offering benefits to members.
  • Phone Registration: Users can register their phone with their account.
  • Instant Access Numbers: The service provides instant access numbers.
  • Speed Dial: Users can use speed dial numbers to make faster calls.

Benefits:

  • Cost Savings: The service offers competitive rates for international calls.
  • Convenience: The platform is easy to use and offers a variety of features for communication.
  • Flexibility: Users can create sub accounts for family members and register multiple phones with their account.

Please note that these features and benefits are based on the information available and individual experiences may vary. It's always a good idea to do thorough research before choosing a service.

Tel3 Communications Pricing

Tel3.com Pricing:

  • Domestic Calls: 1.9 cents per minute.
  • International Calls: Varying rates depending on the destination, such as:
    • Australia: 3 cents per minute.
    • China: 1.3 cents per minute.
    • Mexico: 2 cents per minute.
    • Ukraine: 11.3 cents per minute.
  • Billing Increments: Calls are billed in one-minute increments.
  • No Extra Fees: No connection charges, maintenance fees, or other hidden fees.
  • Access Number Options: Toll-free or local access numbers available, with local access rates increasing by one cent per minute.
  • Prepaid Amounts: Available in $10, $25, $50, and $100 increments.

For more detailed pricing information, you can visit the Tel3 website or contact their customer support at 800 330 6897.

About tel3.com Payment Method?

TEL3 is a prepaid service. You can sign up with your credit card or with your PayPal account to make a payment for the desired sign up amount. Then based on your usage, your account balance will be debited per minute. They accept American Express, Discover, Visa, MasterCard, along with ATM debit cards that have a Visa or MasterCard logo. If you don't have a credit card, you can still sign up to TEL3 via PayPal. Please keep in mind that you will not be able to use their auto-recharge option when using PayPal. You need to simply log in to your account and recharge your account manually using your PayPal account. Currently, TEL3 does not accept checks or money orders as a method of payment. They offer an auto-recharge option where your account can be set to be recharged automatically when your balance reaches $3, so there is no interruption during the call. You can turn your account’s auto recharge status to ON or OFF online or by calling their customer service department at 1-800-482-4459. If you prefer, you can always recharge your account manually online or simply by calling their customer service department at 1-800-482-4459.

Tel3 Communications FAQs

FAQ

Tel3 Communications Alternatives

Here are some alternatives to tel3.com:

  1. TextNow: A provider of free texting and international voice calling app.
  2. Rebtel: A mobile application for calling and messages. It allows users to make affordable local and international calls.
  3. Talk360: An app-based voice calling platform. Users can call any mobile or landline number using the app.
  4. T3 Communications
  5. ATEME
  6. Cooper General Global Services
  7. Intelliga Voice
  8. CallSanta.ai
  9. PimentoPhone

These platforms offer various services similar to tel3.com, including cheap international calls, free texting, and voice calling apps. Some of them also provide additional features like app-based voice calling to any mobile or landline number. Remember to research each platform to find the one that best suits your needs.

FAQ

About tel3.com Prices and Cost?

TEL3 offers two plans for international calls. The Premium Plan has the lowest rates and comes with a monthly fee of $1.95. The Standard Plan offers low rates with no monthly fee. When you first sign up, you will be billed with the Intro Offer rates for the first 6 months. After 6 months, your plan will be changed to the Standard Plan automatically. However, if you make calls frequently, it is recommended to change your Plan to the Premium Plan so you can save more. You can change your Plan anytime either online or via phone. All calls are billed in one minute increments. There are no hidden fees, so what you see is what you get. The only fee associated with TEL3 Long Distance Plans is the monthly fee, which varies with the plan you choose. There are no connection fees. The rates are the same 24 hours a day, 7 days a week, and you can enjoy the same low rates from any phone, including home and cell phone. With The TEL3 App, you don’t pay any extra 1¢ add-on fees even if the dialer calls via a Toll Free number. You can enjoy the same competitive rates when making calls with the TEL3 App.

FAQ

About tel3.com Popular Products and Services?

TEL3 is a service that offers cheap prepaid international calls. It is designed to be simple to use, allowing you to start talking and saving in 60 seconds from any phone you want. The service provides pinless international calling, meaning you can register your phone to make pinless calls. They also offer free iPhone and Android mobile phone apps that make calling easier by dialing directly from your address book with no add-on fees.

In addition to these, TEL3 offers a 30-day money-back guarantee and has been in business for over 17 years. They also provide a speed dial feature and an online account manager where you can see your call history.

TEL3 also offers savings on all international long distance calls. You can save by getting recharge coupons directly on your phone, earning up to 5% of your total spending as reward points (free minutes), and you will get $10 worth of free minutes for every friend you refer.

Furthermore, TEL3 allows you to use the service from more than 30 countries including the U.S. and Canada. You can either dial one of their access numbers or use their apps to make your calls. They provide both toll-free and local access numbers.

Lastly, if you have multiple users in your household or workplace, you can create several sub-accounts all under the same plan. This way each individual has the ability to monitor their own account with an individualized PIN from one central account. You even have the option of using different credit cards for different sub accounts, if you wish to separate the charges of each individual account.

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